ExpertJet App and Website Terms and Conditions

By downloading or using the ExpertJet app or utilizing the ExpertJet website, these terms will automatically apply to you – you should make sure therefore that you read them carefully before using the app. We are offering you this app to use for your own personal use without cost, but you should be aware that you cannot send it on to anyone else, and you’re not allowed to copy, or modify the app, any part of the app, or our trademarks in any way. You’re not allowed to attempt to extract the source code of the app, and you also shouldn’t try to translate the app into other languages, or make derivative versions. The app itself, and all the trade marks, copyright, database rights and other intellectual property rights related to it, still belong to ExpertJet.

ExpertJet may collect and keep a data about you, like your name, email address, and ancillary travel information. We also have to share your data with our trusted partners, like our pilots, FBOs, and transportation staff to get you to your destination in comfort and stress-free. Some of this information we also need to share with border control and airport security. This is to help them keep you and your fellow travelers safe. More information can be referenced in our privacy policy below.
We promise to collect, process, store and share your data safely and securely. We’ll also make sure that the other businesses we work with are just as careful with your data.

ExpertJet is committed to ensuring that the app is as useful and efficient as possible. For that reason, we reserve the right to make changes to the app or to charge for its services, at any time and for any reason. We will never charge you for the app or its services without making it very clear to you exactly what you’re paying for.

The ExpertJet app stores and processes personal data that you have provided to us so that you can book or amend flights. It’s your responsibility to keep your phone and access to the app secure. We therefore recommend that you do not jailbreak or root your phone, which is the process of removing software restrictions and limitations imposed by the official operating system of your device. It could make your phone vulnerable to malware/viruses/malicious programs, compromise your phone’s security features and it could mean that the ExpertJet app won’t work properly or at all.

You should be aware that all functionality requires the app to have an active internet connection. The connection can be Wi-Fi, or provided by your mobile network provider, but ExpertJet cannot take responsibility for the app not working at full functionality if you don’t have access to Wi-Fi, weak signal, or you lack of data allowance.

If you’re using the app outside of an area with Wi-Fi, you should remember that your terms of agreement with your mobile network provider will still apply. As a result, you may be charged by your mobile provider for the cost of data for the duration of the connection while accessing the app, or other third party charges. In using the app, you’re accepting responsibility for any such charges, including roaming data charges if you use the app outside of your home territory (i.e. region or country) without turning off data roaming. If you are not the bill payer for the device on which you’re using the app, please be aware that we assume that you have received permission from the bill payer for using the app.

While we endeavour to ensure that the ExpertJet app and its contents is updated and correct at all times, we do rely on third parties to provide information to us so that we can make it available to you. So, it is not intended to wholly replace the need to stay informed of updates that are made via email, phone call, PDF itinerary, or other communication from an ExpertJet representative. ExpertJet accepts no liability for any loss, direct or indirect, you experience as a result of relying wholly on this functionality of the app rather than using all the resources provided to you by ExpertJet to keep yourself updated as to the details of your flight.

At some point we may wish to update the app. The app is currently available only on iOS devices – the requirements for thr app may change, and you’ll need to download the updates if you want to keep using the app. ExpertJet does not promise that it will always update the app so that it is relevant to you and/or works with the iOS version that you have installed on your device. However, you promise to always accept updates to the application when offered to you, We may also wish to stop providing the app, and may terminate use of it at any time without giving notice of termination to you. Unless we tell you otherwise, upon any termination, (a) the rights and licenses granted to you in these terms will end; (b) you must stop using the app, and (if needed) delete it from your device.

Website and App Privacy Policy

This Privacy Policy (“Policy”) outlines the information ExpertJet collects from visitors to our websites and phone/tablet applications, in an effort to support and further our relationship with you. Including providing you with requested information and/or products or services. We do not sell or rent your personal information.

This Policy also describes the personal information we may collect about you, how we may use and disclose that information and the choices you can make about how we collect and use your information. You may at any time contact ExpertJet with any privacy questions or concerns you may have by contacting ExpertJet via email. You also may ask at any time to see the personal data we have on file for you and request a correction or deletion.

ExpertJet encourages you to read this Policy before using any of our websites or iOs application, or submitting any personal data. Your use of any of our websites signifies that you agree to our processing of personal data as described in this Policy and that you agree to all of the terms of this Policy. Please do not use our websites if you disagree with any part of this Policy.

What kind of information does ExpertJet collect?

Technical Information:
ExpertJet utilizes third-party tracking applications to measure and analyze site traffic. These applications may collect information such as your computer’s operating system and browser type, IP address, address of a referring website, if any, etc. and may track a user’s path through our websites.

Personal Information:
Except as set forth in this Policy, ExpertJet will not through its websites collect, store or release any personal identifying information about you without first receiving your consent. If you visit this website or if you affirmatively contact ExpertJet and request information, you are consenting to ExpertJet’ collection of information about you such as your name, title, company, email address, mailing address, phone numbers, flight preferences, and requirements.

The ExpertJet store and other ExpertJet’ websites may offer you the opportunity to purchase branded merchandise online. In connection with those purchases, you may be asked to submit personal information, such as shipping address and credit card information that is required to complete the transaction. Credit card data will be protected by Secure Sockets Layer (“SSL”) or other encryption mechanisms.

How does ExpertJet use my information?

When you request information from ExpertJet, the information you provide will be kept confidential and will be used to fulfill your request. We may also send you an email to confirm your request and may need to contact you via phone, postal mail or email if we have other questions regarding your request. When you register with ExpertJet you may receive emails from us regarding our products, services, contests, and promotions. From time to time, we may also send you emails to help us learn more about your purchasing preferences. In addition, we may use information about your product interests and purchases to help us improve our website design and your purchasing experience. ExpertJet will also disclose personal information if required by law, including compliance with warrants, subpoenas or other legal process.

Does ExpertJet share my information with third parties?

We may contract with third parties to assist us in collecting, maintaining and managing our website visitor information, to fulfill subscriptions and other requests and/or to communicate with our website visitors. We do not authorize any of those third parties to make any other use of your information. ExpertJet requires third parties to which it discloses personal information to restrict their use of such information to the purposes for which it has been provided by ExpertJet and not to disclose that information to others. ExpertJet cannot be responsible, however, for any damages caused by the failure of unaffiliated third parties to honor their privacy obligations to ExpertJet.

Additionally, ExpertJet may share personal information with other companies, lawyers, credit bureaus, agents or government agencies in the following cases: (1) when we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) the rights of ExpertJet or to anyone that could be harmed by such activities; (2) when we believe in good faith that the law requires it; (3) to our parent company or to any third party who may acquire ExpertJet; and (4) in situations involving threats to the physical safety of any person.

How do I access and update my information?

You can contact ExpertJet at 888-877-3775 or to determine if we are keeping personal information about you. If we do have personal information about you, we will provide you with a readable copy of such personal information at no charge. Factual errors in your personal information, including information that is out of date, can be corrected by sending us a request that sufficiently details how your personal information should be corrected. We encourage you to promptly update your personal information if it changes.

How do I remove my information from email and postal mailing lists?

If at any time you would like us to update your personal information or remove you from our email or postal mailing lists, feel free to contact us by sending an email to Please be sure to include your email address, and full name.

We want to communicate with you only if you want to hear from us. You may at any time opt-out of receiving communications from us. If you prefer not to receive information from us, either through email or regular mail, please let us know by sending an email to responding directly to an email you have received, or by clicking an opt-out link. Please note that such requests may take up to 2-3 weeks to become effective. If you request that we not include you on our email or postal mailing lists, we will use reasonable efforts to ensure that we honor your request.

What is a “cookie” and does ExpertJet place it on my computer?

When you access many websites, information may be stored on your computer in the form of a “cookie” or similar file that is saved in your computer’s browser. ExpertJet does not store any personal information in cookies. All personal information is stored separately on its secured servers.

How does ExpertJet protect my personal information?

You can be assured that personal information collected through the websites is secure and is maintained in a manner consistent with current industry standards. The importance of security for all personal information associated with our subscribers is of utmost concern to us. Your personal information is protected in several ways. Your personal information resides on a secure server that only select ExpertJet staff and contractors have access to via password. We encrypt your personal information and thereby prevent unauthorized parties from viewing such information when it is transmitted to us. In order to most efficiently serve you, credit card transactions and order fulfillment are handled by established third-party banking, processing agents and distribution institutions. They receive the information needed to verify and authorize your credit card or other payment information and to process and ship your order. Unfortunately, no data transmission over the internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations of the internet which are beyond our control; (b) the security, integrity, and privacy of any and all information and data exchanged between you and us through the websites cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party. If you do not want to provide your personal information to ExpertJet over the Internet, please contact ExpertJet at 877-356-5823 or in writing at: ExpertJet,1451 W. Cypress Creek Rd. Suite#334 Fort Lauderdale, FL. 33309.

ExpertJet’ Commitment to Children’s Privacy

ExpertJet takes children’s privacy seriously. We never collect or maintain information at our websites from persons we know to be under age 13, and no part of our websites are designed to attract anyone under age 13. Please do not communicate with or contact us if you are under age 13.

Online Tracking and Ad-Serving:

Advertisers use cookies and other similar technologies to track internet users’ online behavior, and then determine what ads these users might like to see. The third parties that ExpertJet engages to collect site traffic and visitor information help us to establish a target audience for our digital banner advertisements based on cookies. These third parties include, but are not limited to, DoubleClick, Facebook, and The Trade Desk. Thus, ExpertJet serves ads to users who exhibit online behavior, on or off our site, that may indicate an interest in our advertisements. This is a process commonly referred to as interest-based advertising, and it is used to customize the ad content that users see.

Changes to Policy

As we continue to develop our websites and take advantage of new technologies to improve the sites, this Policy will likely change. ExpertJet reserves the right to change, modify, or amend this Policy at any time without prior notice to you. We, therefore, encourage you to refer to this Policy on an ongoing basis so that you understand its current terms. Information on material changes to this Policy will be posted on ExpertJet’ websites for thirty (30) days. ExpertJet may also let you know of the Policy change by communicating directly with you.

If you do not accept a changed version of this Policy (for example, if you do not approve of a different way that we intend to use personal information) you may let us know by letter or e-mail. If you do not send us any objections, we will assume that you consent to changes in the Policy. Changes will not apply retroactively to personal information that was collected before the changes to the Policy, except as may be required by law. If you have any questions about this Policy, you may contact us by mail at ExpertJet, 1451 W. Cypress Creek Rd. #334 Fort Lauderdale, FL. 33309

Third Party Sites

ExpertJet’ websites may contain links to other sites that are not operated by ExpertJet. Please be aware that these sites may collect information about you. ExpertJet is not responsible for the privacy practices or the content on any websites that it does not operate. To ensure protection of your privacy, always review the privacy policies of those sites you visit.